Smart Dispatch Support

How can we help you today?

Get support for your web manager dashboard, mobile apps, and telematics systems. Our engineering support desk is online 24/7.

Select Your Platform

Desktop & Web

Real-time AI dispatching, RentMan/RentalMan integrations, fleet tracking, and dashboard reporting for managers.

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iOS v2.4.1

Driver routing, electronic signatures, trip updates, and offline synchronization on Apple iOS devices.

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Android v2.4.0

Background GPS tracking, job dispatch alerts, turn-by-turn navigation, and proof-of-delivery on Android.

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IoT & Hardware

Troubleshooting AEMP 2.0/ISO 15143-3 GPS sensors, ELD sync, and predictive maintenance sensors.

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Skip the form and email our dedicated support desk directly. Typical response time is under 2 hours for urgent dispatch issues.

Primary Support Email

System Health: All systems operational

For hardware ELD and telematics issues, please include equipment ID, serial number, and vehicle model in your request.

•Permissions: Ensure driver app location permission is set to “Always Allow” and motion tracking is enabled.
•App Store Updates: Verify that drivers are running the latest app version (iOS v2.4.1, Android v2.4.0) to avoid sync errors.
•Offline Sync: If order changes aren't appearing, verify internet connection status or restart the app to force local sync.